Services Overview

TNS's full-service IT outsourcing expands our clients' IT capabilities as needed with services that can be selected a la carte or as a comprehensive program. TNS takes the worry out of IT management - freeing our clients to focus on their business rather than technical or staffing issues. Our proactive network maintenance and support programs help our clients' with IT solutions that make their business run efficiently and effectively into the future.

 
 

NETWORK ASSESSMENT AND DESIGN

Our in-depth technology audit and data-gathering process gives us a "behind the scenes" review at your existing network architecture, computing environment, and technology-related issues. Subsequently our consultants design a plan with a before and after network topology map to layout clear objectives and a prioritized list of action items to achieve your IT requirements and needs.

Over the years, IT environments have become more complex and more heterogeneous due to diverse customer needs and rapid innovation in the IT industry. Networks create additional challenges as different hardware and software platforms use different communications protocols and technologies. To address this issue, TNS partners with Microsoft and Apple to deliver interoperability by design.

 

NETWORK INTEGRATION

  • Ensuring interoperability with the Windows platform through application programming interfaces (APIs), compatibility testing programs, IP licensing, support for industry standards, and innovative tools for developers.

  • Providing broad cross-platform support for .NET/Java interoperability, Apple Macintosh, Cisco networks, IBM host systems, Novell NetWare, Linux-based technologies, and UNIX systems etc.

  • Promoting security and reliability across the network with technology solutions 

  • Improving business efficiencies and reducing total cost of ownership 

TNS certified consultant has the know-how and expertise to provide a turnkey solution on network integration services. Our network integration solutions streamline work flow, increase productivity, improve data security and redundancy, and most importantly reduce costs.

 

IT AUDIT ASSESSMENT AND COMPLIANCE

Our fixed-cost IT Assessment is an in-depth, hands-on process that delivers a comprehensive, 360-degree view of your IT operations. Utilizing industry-leading tools, physical inspections, and our 40 years of experience, we analyze your firm's existing technology – and interview key stakeholders to ensure that your technology aligns with their business use, objectives, and goals.

We evaluate key elements of your technology:

  • Internet access
  • Email
  • Monitoring and maintenance
  • IT governance (policies and procedures)
  • Staffing levels and staffing model
  • Help desk and support
  • Network infrastructure
  • Security
  • Backups and disaster recovery planning
  • Servers
  • Active directory
  • Workstations

We provide actionable, prioritized recommendations that will make technology fit your business today - and that serve as a roadmap for the future. Whether your goal is to:

  • gain a more thorough understanding of the current state of your IT operations
  • ensure that your networks are in compliance with your own industry regulations
  • establish sufficient staffing or support levels
  • enable proactive and effective planning

Our IT audit assessment process delivers the critical information you need to get your IT operations where they need to be. And, when it comes to implementing the recommendations of your IT Assessment, we have the expertise and the resources to assist you in moving your technology forward and obtain good result of compliance.

 

VIRTUALIZATION

TNS virtualized solutions can move your IT operations and your business to new levels of efficiency and agility. Our solid knowledge of the feature/functionality of virtualization software and hardware technologies enable you to take advantage of the many benefits of virtualization, including cost savings from server consolidation, increased IT efficiencies, improved resource management, lowered power consumption, and decreased data center footprint.

  • Remove the complexities associated with moving to a virtualized environment
  • Provide seamless migration of your legacy applications and older operating systems to newer, more reliable hardware
  • Consolidate your resources
  • Improve the stability and efficiency of your technology environment
  • Provide automated protection for your most critical data

In addition, TNS virtualized solutions are optimized for shared storage including storage area networks (SANs) and tiered storage that enable the high availability and fault tolerance essential to ensuring availability of virtualized business-critical applications. Regardless of your company size and budget, our consultants will recommend, design, and implement a virtualized solution that fits your business.

 
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CLOUD SOLUTIONS

Every business has needs and yours is no different. Your staff need to stay connected and you need to maintain essential security and control. So why not have both? Make productivity easier by giving everyone endless ways to work and collaborate from anywhere at any time and on any device. In the cloud you make the rules.

With Microsoft cloud technologies, such as Windows Azure platformHyper-V server and Office 365, cloud computing is within your finger tip. We can customize a cloud solution that fits your business.

 
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CORPORATE RELOCATION

A well-planned corporate relocation provides the perfect opportunity for you to evaluate and upgrade your systems and to make sure that your technical needs are thought through for both current and emerging technologies, including VoIP, video, and Wireless. We help you minimize the risks and take advantage of the opportunities associated with relocating.

As part of our relocation services, we also offer Ethernet and fiber cabling services at competitive prices. Upon a preliminary study on your site layout, our technicians can help you to decide the best strategic drop locations at your work site to lower the costs of cabling and optimize the scalability of your network for future expansion.

 

NETWORK SUPPORT AND MAINTENANCE

Whether you're building your network from the ground up or you need a specific networking service or support, TNS offers flexible, full-service outsourcing for all of your network integration projects available la carte or as a comprehensive program.

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Managed support

  • Complete IT support agreements
  • Support for your IT manager
  • Pay-as-you-go for projects

Managed security

  • Email filtering, anti-virus and anti-spyware
  • Managed firewalls and penetration testing
  • Security audits and ISO compliance
  • Online backup

Managed networks

  • Pro-active maintenance
  • Network and server monitoring
  • Patch management and policy control
  • Remote control access to all devices
  • Asset management and build management

Managed disaster recovery

  • High and low availability
  • Bespoke DR solutions

À La carte

On-demand support has never been this easy

If you're caught in an emergency, encounter power outage or have a simple question you want answered, we can do it all. Our A La carte support means we solve any task or project for one flat fee without any contracts or future commitments.

Our guarantee is to make a difference by giving you a remarkable experience that leaves you feeling completely satisfied. Our team of dedicated specialists is great with IT and fantastic with people. What really sets us apart is that no matter what you need, we take great care of you.